Total Price

Order Date

1)

All tickets are non-refundable once the transaction is completed. Duplicate transactions are also non-refundable because duplicate transactions prevent other customers from purchasing tickets. There will NOT be a refund for bus delay due to weather, traffic, and mechanical issue.

2)

Customers can ONLY reschedule a booking at least 2 hours prior to the scheduled departure time. Bookings can only be rescheduled for the same route provided by the original bus carrier.

Bus services provided by LionVA can only be rescheduled at least 8 hours prior to the scheduled departure time. Bus services provided by Jaguar can only be rescheduled at least 7 hours prior to the scheduled departure time.

A $10 per ticket fee ($20 per ticket fee for bus services operated by Jaguar) applies to all rescheduled bookings without Trip Protection. (There is no rescheduling fee for fares purchased with Trip Protection or through our App).

Bookings can be rescheduled up to a maximum of four times.

Trip Protection travel insurance is not valid for bus services operated by StarLine, Jaguar and FoxBus. Trip Protection is also not valid for tickets rescheduled within the 12-hours and 24-hours frame.

3)

The ticket is valid only for the date and time stated on the ticket.

4)

Customers have to bring a Government issued photo ID and a printed copy/Email of the E-ticket to board.

5)

Customers' names on E-ticket have to match passengers' or one of the passengers' names.

6)

The printed copy of E-ticket must be signed by the customer as proof of boarding.

7)

Each passenger is allowed to bring one check-in luggage (max size: 45in or 22in * 14in *9in and no more than 50 lb) and one carry-on bag on board for free. Any oversize and/or additional luggage fee varies from $10-$100 per luggage. WandaCoach.com assumes no responsibility for any claim for loss, theft, or damages of your personal belonging for the duration of travel.

8)

**Passengers must arrive 30 minutes prior to the departure time, otherwise the seat might be sold to others.

9)

Children, including infants, are required to purchase a seat on the bus regardless of age.

10)

No pets are allowed on the bus except service animals. The service animal is the responsibility of its owner and must be under the control of its owner at all times (i.e., leash, harness or carrier). Service animals must ride in the bus within the customer`s space and may not travel in the aisle or occupy a seat. We reserve the right to refuse passage to any animal that poses a direct threat to the health and safety of other customers or personnel.